Great communication, friendly and fun team, so glad I booked my tours with RatPack. Having gone to other large companies in the past RatPack is different;
from the beginning it felt personal, genuine and authentic.

I’d highly recommend the team and I doubt my trip would have been the same without RatPack, so thank you!

This company is literally the best. Sam is amazing. He has helped us thoroughly with all our camper and tour activities, went out of his way to write us
a whole itinary and refunded us 100% of our Whitsunday tour money no questions asked straightaway, while everyone else we spoke to had 90% refunded
by their tour companies and had to worry about claiming to last 10% off their insurance. He has helped us out so much along the way couldnt of done
Australia or NZ without him. Gave us the lowest quote out of about 40 other companies we emailed and then some. He even went the extra mile when our
bank card got cancelled suddenly by getting in contact with our camper pick up place and arranging for them to sign for and hold it for us. Completely
unfaultable and amazing service we wouldnt use anyone else now and cant recommend Sam and his company enough to everyone we meet. We owe you a beer
Sam. Thank you so bloody much! Con and Mike X

Sam was incredibly helpful and a thoroughly cool guy, we tried to book a boat trip from Airlie to whitsundays but alas, cyclone Debbie had different
ideas about how we should spend our time. Rather than being obstructive and making us go through a lengthy travel insurance process to reclaim
our money as I’m sure a lot of other more commercial agents would, he was really honest and gave us a full refund of what we paid, and then gave
us great advice and rates on our new plans here in Cairns. All in all a top guy, best travel guy in Byron, if not the whole of Australia €

If you looking for an awesome time in Australia, Sam is the right person to go to! €

Best travel agency in the world ! Sam you are one reason why my east coast trip will be unforgettable forever … thanks for everything … thanks for the special offers and prices … and especially thanks for being a brother and always there when I needed you!