Ratpack travel is run by Sam, a mancunian operating out of a small office adjacent to a hostel in Byron Bay. I cannot fault him or his company at all,
it was excellent in all respects. Unlike some of the other larger competitors, Ratpack passes potential discounts onto the customers, and whilst
there may not be a huge difference what you do get is the best customer service. I would say I’m fairly well travelled and have used a lot of tour
operators but never have I met someone who loves so much what they do. Ratpack will take you through all the options, make an itinerary and advice
you on all kinds of minute details in a very chilled environment. However, possibly the best thing about my personal experience was that, our plans
to stay aboard a boat at the whitsundays were ruined by hurricane Debbie and so we opted to go to the great barrier reef instead. Sam effectively
communicated with us and provided a refund with no qualms and organised our great barrier reef trip. Great company, great guy. Would throughly
recommend.

Ratpack Travel was brilliant in helping to cut costs for our 5 week East Coast Roadtrip!!! I heard about Ratpack through WheresMollie blog when searching
about but was initially unsure of prices and nervous about booking a campervan online …HOWEVER when I spoke to Sam (who contacted me very promptly)
I was so so so relieved to finally get some real, honest, and personable advice. Our trip couldn’t have gone smoother and we had some amazing recommendations
for places we would never have thought to visit. Sam went above and beyond, and throughout our trip, I was more than happy to recommend him! Best
trip everrrr!!

5*

Best in Byron Bay and the frendliest ever 🙂

Sam is the best! We hadn’t really planned anything, when we arrived in Byron Bay, but luckily we met Sam. He helped us book all the major tours and gave
us good advice about almost everything. He even made us do the skydiving, which we are quite happy about today! While we we’re traveling up the east
coast, the cyclone hit. But Sam rescheduled our tickets to the Whitsundays and we ended up going on our tour anyway. Great service! We would definitely
recommend this guy and Ratpack to any traveller.