Ben was amazing and went above and beyond to find us amazing deals and exactly what we were looking for. He did it all in record time too! We were very close to our travel date and Ben was doing so much for us so quickly! Definitely recommend
Mikey was fantastic from start to finish. He was so efficient and easy to talk to. 10/10 for him, would highly recommend the service. So happy I chose to go with RatPack Travel.
Friendly helpful and accommodating. Thanks Ryan. You made it all very easy.
Great service from Ben, came back with answers within minutes and walked us through the process, great experience, thanks Ben
George was fantastic, I came in very vague and he gave me the time and examples to lock in what we were looking for. He found great deals and was easy to talk to - he was able to give tips about the process without putting any pressure. Would recommend using Ratpack.
Ben made it so fast and easy for us to reserve our camper van for our trip in the fall! Excellent service!’n
I had a call with Ryan who was super nice, knowledgable and made me feel really at ease with making my decision. He asked me all about what I want to do and achieve on my trip, although I didn’t really want to pack too much in… nor gave much detail on what I want to do, he gave options and ideas for me to look into. He used his own experience as an example which was really helpful to hear and made me feel like I’m right at home with RatPack, I knew then I was making the right choice by talking to him. He answered any questions I had, even if they seemed like silly questions to ask. The booking process is really easy and straight forward, they do all the hard parts for you. Once Ryan talked me through my options, I made my selection and all I had to do was enter my card details for the deposit and I was done! Thanks to Ryan’s detailed and calm approach I knew I was booking with the right company/team. I can’t wait for the next step!!
George has been amazing. He put together the costings for our trip, and then I changed the dates completely and he redid everything and said it wasn’t a problem. I felt that he worked hard to get me the best deal, advised me which pickup town was the best deal, when was the best time to travel, and how I could save money by adding a day to our trip (yes, it was cheaper to go for 21 days than go for 20!). George sent through mountains of advice on travel destinations, camping sites etc. I would definitely recommend RatPack Travel and George.
The Ratpack team and specifically Ryan f were great for booking our dream New Zealand campervan trip. Ryan worked hard over several days trying to find the best possible deals for us and the communication was great with updates regularly. He was able to get us 2 vans that out did any other quotes that we received and we are really looking forward to our trip with Ratpack being by our side. Thanks a lot Ryan F!
Lovely people, more than helpful.
I am so stoked with the service I received from Ryan at RatPack Travel. He was so proactive and on the ball to help me with all my questions and variations. He gave me several options and gave me other things to look at to make sure I had all that I needed. Ryan did all the legwork in following up the availability of the type of van I wanted. If you are wanting to go on a Campervan holiday no matter how long or short, I would recommend RatPack Travel! They will be you support in every step of the process, in the lead up and while on the road. Thanks Ryan! You're a legend! They are a one stop shop when it comes to sourcing campervans and motorhomes from different providers! I nearly forgot to say - he got me a great deal on a newer model. ;)
Thijs and Gemma were just so lovely to communicate with and explained everything so well. Booked us our campervan seamlessly, and with a great deal too 😊 10/10 service from them both!! Couldn’t recommend more! 😊
Ben was super helpful, easy to deal with and always got back to all my questions nice and quickly, with all the campervan options out there we really didn’t know what one to go with but Ben did all the searching for us and made the whole process really simple.
Amazing and outstanding customer service, Ryan exceeded all expectations, he and his team found the perfect deal for us, if you are looking for renting a campervan in NZ or Oz, don’t look for more! Go straight to them and you’ll see you are in the best hands! 🙌
Greg was superb! We told him what we wanted in a camper van. Even with less than two weeks notice, he didn’t disappoint. We loved our camper van and it was perfect for the two of us!
Very good, honest and competent advice! Reuben found us a perfect offer for Australia and New Zealand, because in the end we even got the better option at a cheaper price thanks to Reuben (Thanks for that again Reuben🫶🏽) PS: booking earlier is particularly recommended for New Zealand, as they are significantly more expensive here than in Australia.
Can’t recommend enough, great service! I worked with them for my trip to NZ
If you want to go on holiday in New Zealand (they also cover Aus) look no further! It was an absolute pleasure dealing with Jules who gave valuable insight into the best places to go, companies to use for rental campers and advice on what camper is best. They also managed to get us a great deal on a camper. Jules was friendly, professional and acted very quickly with no noise - just the information I needed. Thanks again!
Have just finalised booking my trip to travel the east cost! I can’t thank Chris enough she was a massive help throughout the whole process, any questions and queries was answered and was always only a phone call away! Great service! Couldn’t recommend more!
My roadtrip was book entirely with the help of RatPack Travel. It was very helpfull. Thanks !
Amazing service with Reuben! We were on a small budget for the peak season and they found the perfect match for us! Very professional!
After our initial enquiry Ben phoned us to discuss van options within our budget. He was knowledgable and patient taking us through the entire process. I would highly recommend him and his company.
Reuben was a great help in finding the best campervan for us! He gave us some good advice and travel tips to help aid our final decision. The whole process was smooth and quick.
Just got a van all booked with George He was very informative, helpful and honest Would highly recommend
Ryan was great. He made the whole process super easy-going and fast, what more can you ask for? I’m very pleased and I strongly recommend the service!
Reuben has been extremely professional and efficient in booking a Moterhome for our East Coast trip. Thanks Reuben for your help!
This company is so professional! Ruben (I hope that’s how you spell it) was great, very informative and was very patient giving myself and partner time in between the booking to check everything was what we wanted. Great prices! We left things a little last minute and he still managed to pull through with a van for us! Very grateful. Thank you
I was booking a campervan super last minute for my trip in Australia whilst being in Vietnam. Ryan was so helpful and made the process easy and stress free! We had a quick chat about the trip, discussed some options and then I booked it swiftly and easily. I would definitely recommend :)
As it was my first time renting a campervan I wasn’t sure which one to go with. Thijs was awesome! He was so helpful and made the whole booking process super easy. Thank you again for all your help and tips Thijs. My mum and I very excited and can’t wait to start our NZ South Island road trip!
Highly recommended. Guys are so patient. Save your money and time. Trust me, this is the best (easy) way to book your camper van. Thanks <3!
Ben was very professional and personable . Provided us with the confidence we need for our trip and the booking of the motorhome. Many Thanks. 👍😁
Great service, great experience. We were short on time and they helped us all the way to secure vans for a big group of people. Very kind and understanding. They explained everything to us on our own pace and it‘s such a big help to have somebody who has experience in this topic.
Just booked a campervan for our travels with Ryan - it was so easy going, he got us the best deal and was a huge help! Thanks so much Ryan! We can't wait to start traveling
Great customer service provided by Mikey. He found an offer we were exactly looking for in no time. Every doubt was explained at all stages of conversation. Thank you once again for your outstanding support. We highly recommend RatPack Travel.
We were drowning in all the possibilities when it comes to renting a van for our new Zealand trip, luckily for us there was lifeguard Thijs from RatPack to safe us. All kidding aside, we were amazed at the great service and contacting RatPack is the best decision we made for our entire half year trip. P.s. ask for Thijs, he was amazing!
Great service!
Just booked out camper trip in Australia through "The Rat Pack travel" and I must admit Gregg made it so easy for us, we gave him our dates and he did all the work of finding a camper van that suited our needs and got it at a great price for us. He was so helpful I would highly recommend the RatPack Teavel 👍🏻💯
Kind, helpful, patient - thank you Ryan for everything!
Very helpful and friendly! Made sure I understood each step!’
Thanks to Ben we found the BEST van in Australia! Thank you so much! :-) really easy to arrange and a really good service!
Ratpack's Reuben was such a huge help to us. We couldnt find any campervan as all we had contacted were booked and our flight was just a day away. When we gave our scenario, Reuben was very patient and worked tirelessly to get a camper for us ASAP and kept in contact with us via calls n whatsapp giving us what options he could find. He found a camper for us in just a few hours. thanks so much! Truly appreciate ur work! -Isaac
Big thanks to Reuben! The chap worked over time for us to make the decision to book our camper! Super last minute trip to NZ and he’s secured us a super deal. Looking forward to the trip, Can’t thank him enough!
Gregg was great help! We received help instantly, to find the best deal on vans in the southern island! At no extra charge! Infact we saved our selves over $2000-2500 by picking up and dropping off in a different city and then an additional discount from the company! Couldn’t recommend enough! Gregg really toke the work out of it for us!
Grateful service and super fast
Unbelievable service from the guys at RatPack Travel (Mike I think his name was) got us sorted with a camper in a weeks notice from Sydney to Cairns. Made it so easy and was incredibly attentive. From inquiry to confirmation was no hassle at all. Will certainly use again in the future.
I can only sing Ben’s praises when it comes to booking a camper van. He managed to price match for a competitive company and was so helpful with providing us with all the information we need for our upcoming trip to New Zealand. Excellent communication throughout and overall a lovely, stress free booking experience. Thank you!
Amazing service from Reuben. Can’t ask for anymore. Takes you through it step by step so you feel you’re in good hands. Thank you 👌
Kris made what could have been a complex process, quick and efficient….many thanks for the money saved from alternatively going direct to suppliers
I had an exceptional experience renting a campervan with Ben's assistance. From start to finish, Ben provided top-notch customer service, answering all my questions promptly and ensuring a smooth rental process. We were able to book a camper van at a reasonable price within a couple of hours. I highly recommend Ben and Ratpack Travel to anyone looking for a hassle-free campervan rental experience.
We were really struggling to decide on campers, plans and general itinerary. However when we found RatPack it really made life easy Reuben jumped on lots of calls with us and ran through all our options multiple times.
