Reviews

Since launching in 2016, we’ve received more 5-STAR reviews than ANY other Australian Travel Agent.

This doesn’t happen by accident and we promise to do everything we can to earn your 5 star review.

5.0

1,400+ Google & Facebook reviews

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Highly recommended. Guys are so patient. Save your money and time. Trust me, this is the best (easy) way to book your camper van. Thanks <3!

keith Haddy
21 March 2024

Ben was very professional and personable . Provided us with the confidence we need for our trip and the booking of the motorhome. Many Thanks. 👍😁

Isabelle Kücher
21 March 2024

Great service, great experience. We were short on time and they helped us all the way to secure vans for a big group of people. Very kind and understanding. They explained everything to us on our own pace and it‘s such a big help to have somebody who has experience in this topic.

Rebecca Biegert
21 March 2024

Just booked a campervan for our travels with Ryan - it was so easy going, he got us the best deal and was a huge help! Thanks so much Ryan! We can't wait to start traveling

Joanna Jadczyk
20 March 2024

Great customer service provided by Mikey. He found an offer we were exactly looking for in no time. Every doubt was explained at all stages of conversation. Thank you once again for your outstanding support. We highly recommend RatPack Travel.

Maartje Slieker
20 March 2024

We were drowning in all the possibilities when it comes to renting a van for our new Zealand trip, luckily for us there was lifeguard Thijs from RatPack to safe us. All kidding aside, we were amazed at the great service and contacting RatPack is the best decision we made for our entire half year trip. P.s. ask for Thijs, he was amazing!

Great service!

Meg Murphy
19 March 2024

Just booked out camper trip in Australia through "The Rat Pack travel" and I must admit Gregg made it so easy for us, we gave him our dates and he did all the work of finding a camper van that suited our needs and got it at a great price for us. He was so helpful I would highly recommend the RatPack Teavel 👍🏻💯

lidor boiman
19 March 2024

Kind, helpful, patient - thank you Ryan for everything!

Vicky Stover
19 March 2024

Very helpful and friendly! Made sure I understood each step!’

Santi Rodríguez
18 March 2024

Thanks to Ben we found the BEST van in Australia! Thank you so much! :-) really easy to arrange and a really good service!

Zhi Sheng Chua
18 March 2024

Ratpack's Reuben was such a huge help to us. We couldnt find any campervan as all we had contacted were booked and our flight was just a day away. When we gave our scenario, Reuben was very patient and worked tirelessly to get a camper for us ASAP and kept in contact with us via calls n whatsapp giving us what options he could find. He found a camper for us in just a few hours. thanks so much! Truly appreciate ur work! -Isaac

Rhys Gooch
18 March 2024

Big thanks to Reuben! The chap worked over time for us to make the decision to book our camper! Super last minute trip to NZ and he’s secured us a super deal. Looking forward to the trip, Can’t thank him enough!

Arthur Garvan
15 March 2024

Gregg was great help! We received help instantly, to find the best deal on vans in the southern island! At no extra charge! Infact we saved our selves over $2000-2500 by picking up and dropping off in a different city and then an additional discount from the company! Couldn’t recommend enough! Gregg really toke the work out of it for us!

Grateful service and super fast

Zak mcwilliams
15 March 2024

Unbelievable service from the guys at RatPack Travel (Mike I think his name was) got us sorted with a camper in a weeks notice from Sydney to Cairns. Made it so easy and was incredibly attentive. From inquiry to confirmation was no hassle at all. Will certainly use again in the future.

Ellie
14 March 2024

I can only sing Ben’s praises when it comes to booking a camper van. He managed to price match for a competitive company and was so helpful with providing us with all the information we need for our upcoming trip to New Zealand. Excellent communication throughout and overall a lovely, stress free booking experience. Thank you!

Zayne Jacks
14 March 2024

Amazing service from Reuben. Can’t ask for anymore. Takes you through it step by step so you feel you’re in good hands. Thank you 👌

StephDonnelly
13 March 2024

Kris made what could have been a complex process, quick and efficient….many thanks for the money saved from alternatively going direct to suppliers

Paige Holcomb
13 March 2024

I had an exceptional experience renting a campervan with Ben's assistance. From start to finish, Ben provided top-notch customer service, answering all my questions promptly and ensuring a smooth rental process. We were able to book a camper van at a reasonable price within a couple of hours. I highly recommend Ben and Ratpack Travel to anyone looking for a hassle-free campervan rental experience.

James Read
13 March 2024

We were really struggling to decide on campers, plans and general itinerary. However when we found RatPack it really made life easy Reuben jumped on lots of calls with us and ran through all our options multiple times.

Jonny Gould
12 March 2024

Reuben gave us a phenomenal service, from listening to what we wanted at the start, through to researching a range of options whilst giving his recommendation with context and finally supporting the booking using his personal contact. I cannot recommend the service enough, and it was so easy to manage through WhatsApp even though we’re on the other side of the world!

Jamie Moule
12 March 2024

Reuben was very clear and helpful. Made it quick and easy for us and got us a great discount!!

Dave Macpherson
11 March 2024

Very helpful & pleasant transaction - got what we needed & the discussion sorted out the issues.

lien govaerts
11 March 2024

Great fast service! There weren't that many campervans available. And yet they managed to find the best option for me. They arrange everything step by step with you while you call. Which is great. They are super friendly. Thanks for the help RatPack Travel!

Me and my friend decided with a very short notice that we wanted to rent a car in Australia and with the best of help from Gregg we got one!!! Amazing service!

James Benoy
7 March 2024

Great service!! Would recommend! Rebeun was able to hook us up with the perfect camper for our trip at a very good rate!

Jordan Walpole
7 March 2024

Great service. Reuben has been fantastic, showing us what’s available on the market and being extremely transparent and honest through our booking process. Highly recommend !

Wow Reuban was bloody amazing, he made this process really easy and seamless. Reuben has the best people skills I have come across. Thank you so so much

Joe Clark
7 March 2024

Couldn’t recommend RatPack Travel enough! Made everything so simple and easy, all the team worked so well together handling my calls. Gregg especially, he couldn’t do enough for me! 100% recommend.

Emma Deroo
6 March 2024

Thanks Ben for helping me finding the perfect van to travel in NZ! You rock at your job!

Galen Hu
6 March 2024

Gregg was awesome! He helped me book all my camper an for Australia and New Zealand in a quick and professional manner

Lindsay Bentley
5 March 2024

We have spoken to Reuben before Xmas and now finalised a trip from Melbourne to WA return and he has been incredibly patient and helpful and we are very happy with the outcome.

Sarah Gibbons
5 March 2024

Fantastic service. Took away all the stress of searching for the right campervan, as they do it for you. Also saved us alot of money on the campervan we wanted. Thank you Ben for a 10/10 experience

Katie Barber
4 March 2024

We and my husband are absolutely over the moon having just booked our trip through Ratpack. Reuben was amazing- really friendly and helpful guy and he did indeed get us the BEST deal! Thanks for all your help!! :)

Bonnie Weinert
4 March 2024

Very friendly and accommodating to any questions i had. Thjis was super helpful and gave me the information to book a big money saver!

Pau _
4 March 2024

My caller was super helpful and sweet .We only had a short window and not so many options to choose from and he really helped laying everything out. I would definitely recommend them.

Lili Uwins
3 March 2024

Absolutely unreal company!!!!! Reuben was beyond amazing getting us all the information we needed and reassuring me along the way with all the booking details. Found our dream holiday within a matter of hours and booked the same day :) I will be recommending RatPack Travel to everyone and I can't wait to finally get to AUS!! Thanks again Reuben, absolutely buzzing.

Jess Scruton
1 March 2024

Absolutely amazing sorting me out a camper van last minute. Special shoutout to Ben for helping and getting everything sorted. Very friendly and helpful can’t thank him enough.Quick and easy process from start to finish.

James Adamson
1 March 2024

Gregg was great, really helpful and takes out all the stress of comparison sites. Top man!

Veronica Criss
1 March 2024

Such a smooth prompt service with Gregg! Came across Ratpack on an instagram ad. Super easy to communicate with, really quick return on responses. Went above to hook us up with the best price by far beating any quotes in the market and matched us with exactly what we were after! Could not recommend Ratpack more & will definately reach out for future travels. Cheers Gregg! Ya boss owes ya more than a beer!

Imelda Hegarty
29 February 2024

Both Ben and Jenna were so nice to deal with. They found us the perfect camper really quickly and at a great price!

Laura Bolam
29 February 2024

Ben was great and sorted us a campervan when it seemed nothing was available! Highly recommend, great service!

Isabel Jaén
28 February 2024

George has been incredible helpful and has found us the perfect car for our trip to New Zealand.

Lily Barnes
27 February 2024

Had a chat with Ben where he sorted me out a great price on a fab camper, very excited for the trip. He made the whole process so quick and easy. Deffo recommend!!

Amy Hird
27 February 2024

Would highly recommend RatPack - specifically Reuben who was fantastic from our very first phone call right through to finalizing our booking. Friendly, professional, responsive and incredibly helpful in answering all our questions. Myself and my partner have never hired a van before and Reuben wet out of his way to make suggestions to improve our trip, find the most competitive rates, and give us all sorts of tips that we would never have known about if it weren’t for him. Thank you RatPack and thank you Reuben!

Anne Dragt
27 February 2024

Gregg has been a great help to us! He found us the campervan we liked for a good price! We had to decide fast for the deal, but Gregg made sure we had all the information we need to decide. Seeing all the 5 star reviews, I was a bit concerned, cause it sounded to good to be true, but it's not! Looking forward to our trip :)

Tom Ball
26 February 2024

Reuben was very helpful and knowledgable throughout our booking process, made it super easy for us to understand what we needed and wanted when booking our dream trip.

eva kelly
26 February 2024

Ben was amazing, listened to what I want and saved my trip! Highly recommended

Georgia Bryant
26 February 2024

Super easy going, great team of people. Thanks Gregg for dealing with my last minute booking request with ease!

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